User Data Deletion Instructions

Qvoo CRM / WhatsApp Meta Official may access limited data from Meta platforms solely for the purpose of providing CRM integrations, lead capture, WhatsApp Business messaging, campaign management, and related business communication features.

If you wish to request deletion of data connected to your Meta/Facebook account, Facebook Page, WhatsApp Business Account, or related Meta Business assets from Qvoo CRM, please follow the instructions below.

1. Remove Qvoo CRM from Meta/Facebook

You can remove Qvoo CRM access from your Meta account by following these steps:

1. Go to your Facebook account.
2. Open Settings & Privacy.
3. Click Settings.
4. Go to Apps and Websites or Business Integrations.
5. Find Qvoo CRM or the connected Meta app.
6. Click Remove.
7. Confirm removal.

This will revoke Qvoo CRM's access to your Meta account and connected business assets.

2. Request Deletion of Data Stored by Qvoo CRM

After removing access, you may request deletion of any related data stored in Qvoo CRM.

Please send your request to:

Use the following subject line:

Please include:

• Your full name
• Your email address
• Your business/workspace name in Qvoo CRM
• Facebook Page name (if applicable)
• WhatsApp Business Account ID or phone number (if applicable)
• Any additional information that helps identify the connected integration

3. What Data May Be Deleted

Depending on your integration usage, Qvoo CRM may delete or anonymize:

• Meta user/account identifiers
• Facebook Page connection data
• WhatsApp Business Account connection data
• WhatsApp phone number connection data
• Access tokens and integration credentials
• Imported lead data received through Meta Lead Ads
• WhatsApp contact and message records, where legally and contractually permitted
• Integration logs associated with your workspace

Certain records may be retained where required for legal, security, billing, audit, dispute-resolution, or regulatory compliance purposes.

4. Processing Time

We will review and process valid deletion requests within a reasonable period after verifying the authenticity of the request.

Once completed, we will provide confirmation via email.

5. Contact

For privacy-related questions, Meta integration concerns, or data deletion requests, please contact:

Recommendation

Qvoo CRM currently uses a public Data Deletion Instructions page to comply with Meta platform requirements.

A callback-based automated deletion endpoint may be implemented in the future if required by Meta or operational needs. At present, this manual request process provides a clear, secure, and maintainable method for handling data deletion requests.